Here’s how you can refer your friends to earn credit to spend on your next purchase:

• Sign in to your account.
• Click on any of the social media icons to share your unique code to your friends. Alternatively, you can share your code or referral link via email.  

• Your friend (s) must place an order over £35 to redeem their £15 referral credit.
• Once your friend (s) have completed their order we will send you an email to let you know that your credit is in your account and ready to be spent.

Alternatively, your friend can insert your unique code at the basket where they will be asked to login to verify they are a new customer. Once they have created their account and they meet the special offers necessary requirements to take advantage of the offer they can proceed to checkout.

If you require further help, please don't hesitate to contact us through our live chat. This can be found in our Help Centre. 

At the top of your account page both the number of people you have referred and the amount of credit you have earned through the referral scheme is displayed. Additionally, you will be able to see the same information on your referral page.

Credit will be received within 24 hours after the dispatch date of your friend's order.

All rewarded credit that you receive will expire after 12 months.

When you are awarded credit, you will receive an email that will advise you how much credit you have earned.

As long as your friend signs up for an account with either the referral link or your unique code, you’ll earn referral credit. The email address you referred used to sign up doesn’t need to be the same as the email address to which you sent the referral invitation.

If your friends receive multiple referrals from multiple senders, only the sender of the referral link used when they create their account will earn credit.

The referral scheme is only for new customers. However, if they have an account but haven't shopped with Vital Proteins before then they still will be able to take advantage of the scheme by using your referral link.

Once you login and verify that you are a new customer, your credit will be applied automatically at the checkout if you are meeting the special offer necessary requirements.