DELIVERY INFORMATION

Please expect deliveries from UK to take 2-3 working days for Standard Shipping. 

Please expect deliveries from US to take 4-7 working days for Standard Shipping.

For further information, please visit the Help Centre.

To track your order, please visit our Track Your Order page.


Items Shipped From The UK: £3.99 (Free On All Orders Over £40)

  • We ship our Collagen Peptides (284g and 567g), Marine Collagen 221g, Collagen Creamer Vanilla 305g, Collagen Creamer Coconut 293g and our Matcha Collagen Original 341g from the UK.
  • Orders are dispatched within 24 hours from the UK
  • Please allow 2-3 working days for delivery due to COVID-19 circumstances
  • Tracking emails will be sent to allow you to view your order's progress
  • Our prices include VAT, duties & taxes
  • Delivery is Monday to Saturday, no deliveries take place on Bank Holidays
  • Note: Saturday Delivery is only available in England and Wales

Items Shipped From The US: £3.99 (Free On All Orders Over £40)

  • Orders are dispatched within 24 hours from the US
  • Please allow 4-7 working days for delivery due to COVID-19 circumstances
  • Tracking emails will be sent to allow you to view your order's progress
  • Our prices include VAT, duties & taxes
  • Delivery is Monday to Saturday, no deliveries take place on Bank Holidays
  • Note: Saturday Delivery is only available in England and Wales


Visit our Track Your Order page to track all your Vital Proteins orders!


  • Vital Proteins operates out of two different warehouses in the UK and US. As a result, some orders require two deliveries to enable us to deliver your products as efficiently as possible. If you require split shipping, you will only be charged one fee for your delivery!
  • After your order is placed, you will receive an email containing both the tracking numbers linked with your deliveries. You can find your couriers listed above, here you will be able to enter your unique code to track your delivery to your front door! Alternatively, you can track your delivery progress through our track your order page.
  • We ship our Collagen Peptides (284g and 567g), Marine Collagen 221g, Collagen Creamer Vanilla 305g, Collagen Creamer Coconut 293g and our Matcha Collagen Original 341g from the UK.
  • If you have any further questions, you can contact a member of our team through our live chat.