If you have any queries, we have a Help Centre that will tell you how to use our site, order from us, start an account and track the progress of your order.
If you cannot find the answer to your question, you can create an account, or login to an existing account to send a message to our customer service team.
Our phone lines are open 10am - 4pm Monday to Friday. Call 08008807034 to speak to one of our advisers.
Our advisers can assist with your queries through our Live Chat function, found at the bottom of our Help Centre.
Our lines are open as follows:
Monday - Friday: 8am - 8pm (BST)
Saturday - Sunday: Closed
Track Your Order:
If you're looking to track the status of an order, login to your existing account, or sign up here to access your Order Information. From here, you can also reorder from your previous purchases to easily ensure you never run out of your favourite Vital Proteins products.
Feedback:We are always looking for ways to improve and would love to hear your opinions. Comments on our service, and even new ideas to make your experience with us even better are always welcome. You can let us know what you think by messaging our Customer Service Team via your account.
Write to Us:
1-2 The Stables,Gadbrook Park,Rudheath,CW9 7RA